Expert Product Manager, AI Financial Products

Experian • Madison, MS

4h • Hybrid

About The Position

Experian's Direct-to-Consumer (D2C) business is seeking an Expert Product Manager specializing in automated/AI-driven customer journeys for its Premium Membership business. This role requires 8-10 years of progressive product management experience and reports to the VP of Product. The Expert Product Manager will leverage deep expertise in designing and optimizing AI-powered, end-to-end experiences to set the strategic direction for the personal finance product suite, championing innovation that delivers scalable, compliant, and data-driven outcomes for members.

Requirements

• 8+ years' product management experience, including launching consumer or internal tools in regulated or data-heavy environments.
• Demonstrated experience in managing AI-driven products, including defining strategies and delivering features that leverage machine learning or automation in consumer finance.
• Experience with coordinating with data science teams to achieve results.
• Leadership experience of globally distributed engineering teams, managing delivery pipelines, sprint cadences, and large-scale prioritization.
• Experience with backend systems, APIs, data workflows, and internal tool development.
• Experience with collaboration with legal, compliance, engineering, marketing, and business teams.
• Experience improving quality and reliability through proactive controls and issue detection.
• AI Product Management
• Experience with agile
• Experimentation platforms
• Data Science
• Automated Experiences

Nice To Haves

• Experience with financial services and subscription products is.

Responsibilities

• Drive innovation by being at the forefront of AI-driven experiences in our financial products space.
• Define and own the vision for automated/AI-driven personal finance management journeys that will solve customer problems and strengthen our paid value proposition in the market.
• Manage and improve existing our existing paid membership by paying close attention to consumer feedback and product analytics on an ongoing basis.
• Lead cross-functional product development, coordinating with engineering, design, and business teams to develop new features, manage backlogs, and ensure timely delivery of value to our customers.
• Oversee integration efforts, managing partnerships and technical integrations with internal and external platforms to expand product capabilities.
• Enhance internal systems and processes, improving tools, workflows, and automation to support efficient product operations and stakeholder needs.
• Collaborate with key stakeholders, partnering with marketing, sales, legal, compliance, and other teams to support go-to-market strategies and ensure regulatory adherence.
• Drive innovation and scalability, identifying opportunities to implement new technologies, automation, and processes that promote customer satisfaction and retention, product growth and efficiency.

Benefits

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remotely, hybrid, or in-office
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees