About The Position
As an Expert Product Management Specialist, become a part of a cross-functional development team engineering experiences of tomorrow. This role combines deep "hands-on" product management with team leadership, requiring a professional who can oversee complex delivery cycles, support business development efforts, and manage day-to-day client relationships. The ideal candidate will have a consultancy background, a mastery of discovery and delivery frameworks, and experience navigating the US corporate landscape.
Requirements
- Proven experience as a Senior Product Manager or Lead Product Manager, ideally within a fast-paced environment
- Strong consultancy background, with experience delivering client-facing projects (Big Four or specialized boutique experience preferred)
- Expert-level skills in product discovery, framing, and delivery, with a portfolio of successful launches
- Strong interpersonal skills with the ability to manage stakeholder expectations at the VP and Director level
- Experience working as a generalist across multiple domains, with the agility to pivot between industries (e.g., Healthcare to Banking)
- Practical experience integrating AI technologies into product features or workflows
Nice To Haves
- Experience in managing a small portfolio of related products or workstreams
- Active involvement in team growth, including interviewing and mentoring
- Deep familiarity with Agile/Scrum methodologies and modern product management tools (Jira, Productboard, etc.)
- Domain experience in one of our core markets: Healthcare, Banking, FS, or Retail
Responsibilities
- Support the commercial team in identifying and shaping new CX business opportunities by providing deep product expertise
- Act as the primary product point of contact for clients, ensuring their vision is translated into actionable roadmaps
- Represent the company’s product excellence at industry events and contribute to thought leadership
- Lead the end-to-end product lifecycle from discovery to launch, ensuring every solution meets both user needs and client business objectives
- Manage and mentor multidisciplinary squads (Design, Engineering, Data) to deliver CX solutions
- Work closely with our global engineering hubs to ensure seamless communication and delivery consistency across time zones
- Initially run lead point on an exciting, large scale, transformative engagement on East Coast of US, in the Healthcare/Medicare space
- Direct the tactical execution of CX initiatives, ensuring the team adheres to best-in-class product mgmt standards
- Support the recruitment and onboarding of new local talent and provide day-to-day mentorship to junior and mid-level product managers
- Track and report on product performance metrics and project KPIs to ensure delivery stays on course
- Refine and implement product discovery toolkits and delivery artifacts to be used across the US team
- Stay at the forefront of CX trends and AI applications to ensure our delivery remains innovative and competitive
Benefits
- Strong community: Work alongside top professionals in a friendly, open-door environment
- Growth focus: Take on large-scale projects with a global impact and expand your expertise
- Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
- Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
- Care: Healthcare, Basic Life Insurance, Short and Long-term disability insurance according to the Company’s Benefit Plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
