Expert Labs Technical Delivery Consultant - watsonx Orchestrate (Agentic Agents)

IBM • Chicago, IL

75d • Hybrid

About The Position

Join IBM Technology Expert Labs and become a trusted advisor to our clients, delivering cutting-edge solutions with watsonx Orchestrate and agentic technologies. As part of a collaborative, client-focused team, you'll accelerate time-to-value for IBM products while helping clients solve their most complex business challenges.

Requirements

• Bachelor's degree (Master's preferred).
• 5+ years in software development, automation, or AI solution delivery.
• Hands-on experience with watsonx Orchestrate, LangChain, LLMs, or similar frameworks.
• Proficiency in Python, JavaScript, or Node.js.
• Experience with REST APIs, OAuth, and enterprise integration.
• Familiarity with workflow automation, RPA, and orchestration tools.
• Understanding of prompt engineering, RAG, and agent memory architectures.
• Proven leadership in technical delivery teams.
• Strong communication and stakeholder management skills.

Nice To Haves

• Deep expertise in watsonx products (e.g., watsonx.ai, watsonx.assistant, watsonx.discovery, watsonx.BI).
• Experience with conversational AI, NLP, and chatbot development.
• Background in traditional ML, Watson Studio, Watson Machine Learning, and Decision Optimization.
• Knowledge of Agile methodologies and collaborative delivery practices.
• Experience with IBM Cloud Pak for Automation, Red Hat OpenShift, or Kubernetes.
• Familiarity with enterprise platforms like SAP, Salesforce, Workday, or ServiceNow.
• Consulting or client-facing delivery experience.

Responsibilities

• Design and Develop Agentic Agents using watsonx Orchestrate, integrating APIs, enterprise systems, and workflows.
• Engage with Clients to understand business needs and translate them into intelligent automation solutions.
• Lead Solution Delivery including hands-on development, configuration, and deployment of scalable, secure agents.
• Facilitate Technical Workshops and demos to drive adoption and showcase capabilities.
• Execute Agile Projects across planning, development, testing, and post-deployment operations.
• Optimize Solutions using telemetry, feedback, and performance metrics.
• Provide End-to-End Technical Guidance during discovery, architecture assessment, and proposal development.

Benefits

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being.
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs.
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs.
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees