Expert EPIC Configuration Analyst - Remote Eligible
About The Position
Build your Career. Make a Difference. Presbyterian is hiring a skilled EPIC Configuration Analyst. Join a mission-driven organization where innovation meets impact. Presbyterian is looking for a highly skilled Epic Configuration Analyst to lead transformative work in healthcare technology. If you're passionate about optimizing systems that directly improve patient care and operational efficiency, this is your opportunity to make a difference. Position Overview: This role requires deep expertise in Epic System software and a strategic mindset. You’ll collaborate closely with Epic, Subject Matter Experts (SMEs), and end users to design and tailor solutions that align with Presbyterian’s evolving needs. Your work will directly influence how care is delivered across the organization.
Requirements
- Bachelor's degree plus 3 years of IT or business experience.
- 3 years of Epic specific experience.
- 6 years' of additional experience can be substituted in lieu of degree.
- Epic certified in supporting application plus additional proficiency/certification/badges in related application area
Nice To Haves
- Epic Ambulatory certification
Responsibilities
- Provide tier-2 support for application incidents, including 24/7 on-call coverage.
- Troubleshoot complex issues across applications and systems, ensuring timely resolution and adherence to change management and quality assurance processes.
- Modify Epic records and master files, implement updates and enhancements, and create integrated workflows in collaboration with SMEs.
- Analyze new functionality and proactively identify and implement process improvements.
- Develop and maintain requirements, specifications, and test cases.
- Ensure test scripts reflect workflow solutions and support training teams by communicating system changes and new functionality.
- Facilitate meetings, drive cross-functional teams to actionable outcomes, and maintain effective documentation.
- Act as a functional leader and advocate for change management across teams.
- Mentor peers and guide analysts across teams, tailoring support to individual needs.
- Recommend and implement strategies for knowledge transfer and present effectively to large groups.
- Demonstrate strong customer service, communication, and project management skills.
- Analyze data and workflows, manage major projects, and contribute to strategic planning and relationship-building with Epic customers and stakeholders.
Benefits
- All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
- Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
