Experiential Manager, Hospitality & Production (Sports Betting Client)

Octagon•Stamford, CT

14d•$60,000 - $65,000•Hybrid

About The Position

THE JOB / Experiential Manager, Hospitality & Production (Sports Betting Client) EXPERIENCES / Responsible for planning and executing event and experiential marketing programs. Our headquarters are in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (3 days week in office) in one of our office locations - - Stamford, CT, New York, NY, Charlotte, NC, Chicago, IL, Los Angeles, CA or Atlanta, GA. We are seeking a dedicated and hardworking person to join our experiential team, supporting the planning and execution of live events and hospitality programs. This role sits at the intersection of hospitality operations and event production, requiring a diligent, proactive leader who can manage multiple collaborators while ensuring seamless program delivery. The ideal candidate is equally comfortable leading client communications and timelines as they are coordinating vendors, production partners, and on-site logistics. You will play a key role in bringing experiential concepts to life while maintaining strong client relationships and operational excellence. This role could be the right fit for you if, you're an experienced event professional ready to step into a more client-facing, ownership-driven role – or you’re already managing accounts and want deeper involvement in production and hospitality execution! The EM will be working with a team committed to providing a seamless, high-touch hospitality experiences for our brand clients for their most important guests. With the team located across a few Octagon offices, there will be broad exposure to the hospitality industry with tremendous potential to learn and gain hands-on experience. This role involves working with prominent partners and requires collaboration with team members, agency staff, selected vendors, and important clients.

Requirements

A passion for and expertise in sports, entertainment, gaming, music and/or celebrity & lifestyle culture!
5+ years of experience in related events field; past hospitality and production management experience preferred
Extraordinarily well-organized and efficient
A great teammate who wants to know what others are working on and wants to help
A self-starter with the ability to prioritize multiple projects simultaneously
Ability to form effective links with clients; flexible and adaptable in working with various personalities
Always one or 10 steps ahead; thinking forward and figuring out answers and solutions before they become questions or challenges
Excellent interpersonal skills, both written and oral
Ability to thrive despite any pressure and is outstanding at problem solving; offering creative solutions (though there will always be help, your mantra is: I will figure it out!)
A go-getter, you demonstrate initiative and accept new challenges (there'll be plenty of last-minute client requests)
Knowledgeable in the Microsoft Office suite; particularly Excel, PowerPoint, Word
Experience handling a budget and Excel does not scare you
A jetsetter: your bags are packed, and you are thrilled at the idea of travel
Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel: Moderate (20-45%)

Nice To Haves

Though not a requirement, a second language is a plus

Responsibilities

Project manage multiple hospitality and production-focused programs simultaneously, using superior attention to detail and client management skills
Design, develop and present strategic program recommendations and program execution guides
Research and implement tactical plans, handling client and vendor relationships
Develop guidelines and best practices documents for internal and client distribution
Manage internal and client communications as needed to ensure successful planning, event management and execution
Lead weekly status calls and other key meetings with both internal and external constituents
Ensure production timelines, run-of-show documents, and staffing plans are followed
Maintain a high standard of quality control across all experiential elements
Exemplary service onsite for clients and guests at all program events
May supervise staff and/or brand ambassadors in the implementation of programs
Assist with sourcing, contracting, managing, and collaborating with vendors/production partners to bring activation elements to life
Handle all logistics to include, but not limited to decor, lodging, transportation, food and beverage, production services, and celebrity appearances
Review and distribute event status meeting notes, execution guides, staff implementation guides
Compile event results reporting and wrap-up report development
Management of precise financial records including budget creation, client invoicing, budget forecasting, reconciliation, and personal travel expenses
General account management and assistance with client requests
Weekend/holiday work as needed