Experienced Veterinary Receptionist
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About The Position
We are a family-owned and operated small animal, multi-doctor practice seeking a dependable, skilled Veterinary Receptionist with at least 3 years of experience. The Veterinary Receptionist will play a crucial role in managing the front desk operations, ensuring a welcoming environment for clients and their pets. This position requires excellent communication skills and the ability to multitask effectively in a fast-paced environment. The receptionist will be responsible for greeting clients, checking patients in and out, scheduling rechecks, and collecting payments. Additionally, the role involves answering phone calls, scheduling appointments or surgeries, and providing answers to basic client questions while referring more complex inquiries to technicians or doctors when appropriate. The Veterinary Receptionist will also ensure that client information is accurately updated in both paper and computer records, creating new client records as necessary. Overseeing the clinic flow is essential, as is discussing payment options with clients. Daily administrative duties will include printing schedules, pulling charts, filing, emailing or faxing medical records, distributing mail and lab work, and purging charts in the system. Maintaining the cleanliness of the waiting room and reception desk is also a key responsibility. At the end of each day, the receptionist will run daily reports and balance payments received. Completing paperwork for medication refills is part of the job, although the receptionist will not authorize or fill medications. Other job duties may be assigned as needed.
