Experienced Table Games Supervisor (FT)

PENN Entertainment • Detroit, MI

81d

About The Position

At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Responsible for protecting the integrity of games in an assigned area.

Requirements

• Must have a minimum of one (1) year Table Games supervisory experience
• Excellent communication skills
• Understand and comply with all Company and departmental rules, regulations, Policies, and procedures
• Ability to read, write, and communicate verbally in English
• Working knowledge of all Casino games
• Ability to perform intermediate math
• Skill in establishing and maintaining effective working relationships with team members
• Knowledge of Casino computer system
• 3 out of 4 core games including: Black jack, Baccarat, Roulette and Craps.

Responsibilities

• Safeguard Company assets located in the assigned work area
• Enforce Casino rules and regulations for table games
• Enforce rules and regulations pertaining to Title 31 (Bank Secrecy Act)
• Adhere to Michigan gaming regulations
• Respond to and act on customer disputes arising in assigned area
• Direct assignments of Table Games personnel within their assigned section
• Ensure that proper table inventories are maintained in assigned area
• Issuance of Credit to customers
• Ensure full accountability for playing cards and dice within their assigned area
• Assess customer play for the extension of complimentaries
• Accurately track customer play for rating purposes
• May be responsible for a group of assigned team members (dealers); to include, the development of their team members in dealing proficiency and guest service
• Other job-related duties as assigned

Benefits

• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off that increases with the length of employment
• Wellness programs designed to support financial, physical, and mental well-being

What This Job Offers

• Job Type: Full-time
• Industry: Amusement, Gambling, and Recreation Industries
• Number of Employees: 5,001-10,000 employees