About The Position

Experienced Systems Engineer Technician (Virtual) Company: The Boeing Company The Boeing Company is currently seeking an Experienced Systems Engineer Technician (Virtual) to support our F/A-18 Automated Maintenance Environment (FAME) product on the Government Vehicle Health Management Systems (GVHMS) team . This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. The Fleet Support Engineering Technician is responsible for directly supporting F/A-18 fleet users on the F/A-18 Automated Maintenance Environment (FAME) product. This includes supporting the fleet Help Desk, scheduling and coordinating product training engagements, and collaborating directly with other fleet support partners (Boeing LSRs/Boeing FSRs/Boeing Tech Support Group/Boeing Safety Focal/IWC/FST/AWL/etc.) . In addition, this role is responsible for execution of electronic logbook efforts in alignment with production operations.

Requirements

  • 5+ years of experience with Military aircraft operations, maintenance operations practices, and technical documents
  • Ability and willingness to travel up to 30% domestically, and 20% international
  • This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Nice To Haves

  • Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
  • Ability to support customers on different time zones on a daily basis is critical
  • 3+ years of experience with tracking, reporting, gathering and analyzing data to produce a clear and concise message
  • 3+ years of experience with SDLC (Software/Systems Development Lifecycle)
  • 1+ years of experience with F/A-18 maintenance operations
  • Experience with administrative work in the U.S Navy’s Maintenance Management System, OOMA
  • Direct Experience with FAME is a strong plus

Responsibilities

  • Supports and ensures coverage of the FAME Help Desk, primarily supporting West Time Zone
  • Schedules, coordinates, and supports fleet implementation and training events domestically and internationally
  • Supports team requirements development ensuring proposed requirements meet the fleet's needs
  • Assists with prioritization of requirements backlog to ensure the team stays aligned with fleet needs
  • Provide feedback in the form of fleet impact assessments during software quality reviews (bug reviews)
  • Collaborates directly with the product owner, configuration manager, hardware lead, and test team lead to ensure test and development environments replicate the user environment
  • Creates and updates OOMA Electronic Log-Sets for new production F/A-18s and delivers to receiving squadrons
  • Ability to frequently travel to bases across the US as well as potentially Kuwait, Malaysia, as well as other countries as needed to support the customer

Benefits

  • Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
  • The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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