Experienced Systems Engineer Technician (Virtual)

Boeing • Fallon, NV

73d • $65,450 - $88,550

About The Position

The Boeing Company is currently seeking an Experienced Systems Engineer Technician (Virtual) to support our F/A-18 Automated Maintenance Environment (FAME) product on the Government Vehicle Health Management Systems (GVHMS) team. This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. The Fleet Support Engineering Technician is responsible for directly supporting F/A-18 fleet users on the F/A-18 Automated Maintenance Environment (FAME) product. This includes supporting the fleet Help Desk, scheduling and coordinating product training engagements, and collaborating directly with other fleet support partners (Boeing LSRs/Boeing FSRs/Boeing Tech Support Group/Boeing Safety Focal/IWC/FST/AWL/etc.). In addition, this role is responsible for execution of electronic logbook efforts in alignment with production operations.

Requirements

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology, chemistry, physics, mathematics, data science, or computer science.
• Ability to obtain a U.S. Secret Security Clearance.
• 5+ years of experience with Military aircraft operations, maintenance operations practices, and technical documents.
• Ability and willingness to travel up to 30% domestically, and 20% internationally.

Nice To Haves

• Ability to support customers on different time zones on a daily basis is critical.
• 3+ years of experience with tracking, reporting, gathering and analyzing data to produce a clear and concise message.
• 3+ years of experience with SDLC (Software/Systems Development Lifecycle).
• 1+ years of experience with F/A-18 maintenance operations.
• Experience with administrative work in the U.S Navy’s Maintenance Management System, OOMA.
• Direct Experience with FAME is a strong plus.

Responsibilities

• Supports and ensures coverage of the FAME Help Desk, primarily supporting West Time Zone.
• Schedules, coordinates, and supports fleet implementation and training events domestically and internationally.
• Supports team requirements development ensuring proposed requirements meet the fleet's needs.
• Assists with prioritization of requirements backlog to ensure the team stays aligned with fleet needs.
• Provides feedback in the form of fleet impact assessments during software quality reviews (bug reviews).
• Collaborates directly with the product owner, configuration manager, hardware lead, and test team lead to ensure test and development environments replicate the user environment.
• Creates and updates OOMA Electronic Log-Sets for new production F/A-18s and delivers to receiving squadrons.
• Ability to frequently travel to bases across the US as well as potentially Kuwait, Malaysia, and other countries as needed to support the customer.

Benefits

• Competitive base pay and variable compensation opportunities.
• Health insurance.
• Flexible spending accounts.
• Health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees