Experienced Surgery Scheduler- Prior Authorization Specialist

Neaman Plastic Surgery • Salem, OR

414d • $52,000 - $58,240

About The Position

Neaman Plastic Surgery is seeking an experienced Surgery and Procedure Scheduler to join their healthcare team. This role is essential for coordinating and scheduling surgical and procedural appointments, ensuring smooth operations while providing exceptional patient care. The ideal candidate will possess strong communication skills and a solid understanding of healthcare operations, capable of managing a high volume of tasks efficiently.

Requirements

• Minimum of 3 years of experience in a healthcare setting scheduling surgery.
• Strong understanding of healthcare operations and ability to manage a high volume of tasks efficiently.
• Excellent communication skills, both written and verbal.
• Proficient in Electronic Medical Record (EMR) systems and healthcare management software.
• Knowledge of healthcare laws, regulations, and standards (e.g., HIPAA, OSHA).
• Familiarity with prior authorizations with insurance.
• Excellent organizational, time management, and problem-solving skills.
• Ability to multitask and work in a fast-paced, patient-focused environment.

Nice To Haves

• Works under minimal supervision to provide excellent patient care.
• Foster a positive work environment that promotes collaboration, patient-centered care, and staff well-being.

Responsibilities

• Coordinate and schedule surgeries and procedures and follow-up appointments as designated by physicians according to established policies and procedures.
• Interact with patients, physicians, and other staff within the clinic and at outside facilities providing accurate, timely, and responsive information.
• Coordinate processes and timing as required to meet physician and facility requirements.
• Coordinate arrangements for surgical assistants, special equipment, and surgical materials.
• Schedule diagnostic therapy and other treatments as requested.
• Obtain authorization for surgery from patient's insurance company.
• Provide patients with generic preoperative information sheets and advise them of preoperative surgical and financial requirements.
• Submit patient clinical and financial information to facility assuring appropriate medical records release, if needed.
• Answer and screen telephone calls in a courteous manner, and record messages for physician and other personnel.
• Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient pre-payments as directed daily.
• Provide information to patients regarding unpaid balances prior to procedure or surgery.
• File records in appropriate sections of patient electronic or paper charts and keep patient charts in proper order.
• Review financial and clinical paperwork to assure completion before the scheduled procedure or surgery date.
• Maintain files and patient records in a confidential manner.
• Schedule providers outside of Neaman Plastic Surgery at Neaman Surgery Center.
• Communicate with surgery center about changes in schedule and updates for supplies needed.
• Complete weekly schedule for Dr. Christiansen and send to medical assistants.
• Request extra surgery time from Salem Hospital when extra time is needed.
• Perform other related duties as directed or assigned.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed