Experienced Student Loan Staff (Remote)
About The Position
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? Work from home Paid training Team-oriented work environment Growth opportunity Generous bonus opportunity Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Requirements
- High School diploma or equivalent
- Access to high-speed internet required.
- Broadband internet connection (No DSL, or Dial Up)
- Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
- Speed Test Results: 25 mbps download, 20 mbps upload
- Professional phone etiquette and solid negotiating skills.
- Positive attitude and strong customer service aptitude.
- Ability to problem solve and multitask.
- Willingness to maintain confidentiality.
- Ability to remain in a stationary position 95% of the time.
- Ability to exchange accurate information effectively over the phone.
Nice To Haves
- FDCPA knowledge preferred.
Responsibilities
- Call consumers to secure payments on past due student loan accounts.
- Ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations.
Benefits
- medical
- dental
- vision
- 401k retirement plan with employer matching
- paid time off
- paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
