Greenway Ford - Experienced Service Technician

GREENWAY AUTOMOTIVE•Orlando, FL

6d•Onsite

About The Position

Greenway Ford, a distinguished and high-volume automotive dealership and service center, is seeking skilled and motivated Service Technicians to join our dynamic team. We are committed to providing top-quality service to our guests, and we're looking for individuals who are eager to grow in their careers, take on new challenges, and make a meaningful impact. Why Choose Greenway Ford? Growth Opportunities: Join a reputable dealership that offers a clear path for career advancement and skill development. Signing Bonus: Competitive signing bonuses for candidates with relevant experience. Cutting-Edge Training: Access to ongoing technical training and development to help you master the latest technologies. Competitive Compensation: Enjoy a strong benefits package, including health, dental, and vision insurance, plus performance-based incentives and 401(k) options. Employee Perks: Enjoy exclusive discounts on products and services, plus relocation assistance if applicable.

Requirements

Technical Expertise: Proven experience as a Service Technician with a specialization in Ford vehicles preferred.
Certifications: Automotive Service Excellence (ASE) and Ford certifications highly desirable; a valid driver’s license is required.
Customer Service: Strong communication and customer service skills, with a focus on professionalism and guest satisfaction.
Team Player: Ability to work well within a team, contributing to a positive and collaborative environment.
Adaptability: Comfortable in a fast-paced, high-volume setting with the flexibility to adapt to changing schedules.

Responsibilities

Vehicle Maintenance and Repairs: Diagnose, repair, and maintain a range of Ford vehicles in line with Ford specifications and guidelines.
Quality Assurance: Conduct thorough inspections, ensuring all repairs meet high standards and recommending additional services as needed.
Guest Interaction: Communicate effectively with guests by providing clear explanations of the work performed, completing informational videos, and addressing any questions or concerns.
Accurate Documentation: Maintain detailed records of each job, including parts used and time spent. Keep our Status+ system updated with real-time repair progress and notes.
Team Collaboration: Work closely with other technicians, advisors, and staff to deliver seamless, high-quality service.