Experienced Service Advisor

Anderson Automotive Group

114d

About The Position

Join our team: Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our Fred Anderson Subaru store. We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process. The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success.

Requirements

• Individuals with friendly and outgoing personalities
• Possess strong communication and organizational skills
• Individuals with prior sales, customer service, or hospitality experience
• Valid driver’s license with acceptable motor vehicle record is required
• High school diploma or equivalent

Responsibilities

• Assist customers in maintaining vehicles according to manufacturer standards
• Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance
• Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards
• Build rapport and follow up with guests throughout the service process
• Provide the highest level of customer service to our guests

Benefits

• A culture of caring, belonging, and respect for everyone
• 4-DAY WORK WEEK WITH 5 DAYS OFF IN A ROW EVERY 3 WEEKS
• Managers that people want to work with
• Career growth and advancement
• Leadership development, innovative training and learning systems
• Competitive compensation plans
• 401k retirement plans with company match
• Comprehensive health benefits packages, including telehealth and behavioral health services
• Paid employee referral, recognition, and bonus programs
• Paid time off, bereavement, and vacation benefits
• Industry leading maternity and paternity leave
• Employee discounts on parts, service, vehicle purchases, and local entertainment

What This Job Offers

• Education Level: High school or GED