Experienced Service Advisor

Lexus • Roseville, CA

257d • $6,000 - $12,000

About The Position

L0348 Lexus of Roseville is now hiring an experienced Service Advisor. The position requires a minimum of 10 years as an Automotive Service Advisor. The monthly pay range is between $6000 to $12000, depending on experience. The schedule alternates between Monday to Friday one month and Tuesday to Saturday the next month, with working hours from 7:30am to 6:00pm. The role focuses on helping satisfied customers drive away with a smile, aiming to earn customers for life.

Requirements

• Minimum of 10 years as an Automotive Service Advisor.
• Previous Service Advisor experience preferred.
• Prior experience as an automotive technician is a plus.
• Basic mechanical understanding of an automobile.
• A team player focused on providing exemplary customer service.

Responsibilities

• Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests.
• Verify warranty and service contract coverage.
• Develop estimates and write repair orders.
• Maintain customer records.
• Serve as the communicator and liaison between the customer and technician.
• Ensure the customer's needs are understood by the technician.
• Communicate additional repair and service needs to the customer based on vehicle inspection.
• Administer the manufacturer warranty for qualifying vehicle repairs.
• Keep customers informed of service specials, completion times, and service expenses.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Transportation Equipment Manufacturing
• Education Level: High school or GED