Experienced Quality Assurance Analyst

Berkshire Hathaway Specialty Insurance•Boston, MA

53d•$80,000 - $115,000•Onsite

About The Position

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced IT Quality Assurance professional to join our Boston-based Information Technology Team. BHSI provides commercial property, casualty, healthcare professional liability, surety, executive, and professional lines insurance to global customers. We are creating and supporting multiple complex applications within BHSI and are seeking candidates with Enterprise Application IT experience. An ideal candidate will have hands-on experience testing on the Duck Creek platform and a strong background in commercial P&C insurance underwriting or claims IT experience. Candidate should be very interested in solving hard problems and providing testing solutions, enjoy a multicultural environment, and bring creative energy to their work. The Quality Assurance Analyst role is accountable for engaging business users and IT team members throughout the lifecycle of projects and supporting releases to production. In this role, you will actively engage and work with onsite and offshore consulting partners in executing our Quality Assurance activities.

Requirements

Minimum of 4 years IT Quality Assurance experience or experience in a similar field.
Experience in QA roles supporting complex systems development or packaged software implementation efforts.
Hands-on style with strong problem-solving abilities and a keen attention to detail. Strong conceptual thinking skills, creativity, and flexibility.
Excellent verbal and written communication skills and the ability to interact professionally with diverse executives, subject matter experts, and vendor resources.
A strong understanding of the E2E software development process and system development lifecycle, including E2E testing.
Highly organized and able to prioritize and track multiple deliverables.
Experience working in Agile or waterfall projects.
Team collaboration: within QA, the broader IT team, and internal business stakeholders.
Knowledge of defect management tools such as Jira, DevOps, Quality Center, or any other defect tool.

Nice To Haves

Knowledge in creating and maintaining an automated test suite, including UI and API, is a plus.
Some business background in Commercial P&C Insurance Underwriting or Claims functions is an advantage.
Prior experience with the Duck Creek Platform or equivalent P&C system is an advantage.
ISO expertise is a plus.

Responsibilities

Play a hands-on role in system integration & regression testing for key initiatives (test planning, design, execution, defect management, and reporting).
Participate in the overall test planning and execution for any given release or project.
In-depth requirements and user stories analysis, devising detailed test scenarios for effective execution.
Engage with business analyst teams to understand new requirements and collaborate with developer teams to actively troubleshoot bugs.
Collaborate with peers and management to develop process standards and/or enhancements to prevent the re-occurrence of defects/bugs.
Engage directly with business users during User Acceptance Testing to facilitate validation and troubleshoot user feedback.
Work closely with onsite analysts and offshore testing partners to develop and execute test cases.