Gainwell Technologies LLC-posted 2 months ago
$92,900 - $132,700/Yr
Full-time • Mid Level
OH
5,001-10,000 employees

As an Experienced Project Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Your role in our mission includes assisting in keeping projects moving as Gainwell helps clients deliver better health and human services outcomes through technology and innovation. You will lead one or more large project management teams by breaking down bigger CX/Operational projects into workable components, spearhead project planning, tracking and oversight of assigned staff by providing direction and deadlines to ensure quality and timely completion of tasks, and communicate with the client, company and project team leadership, measuring and sharing project metrics/status. Additionally, you will create project schedules, program definitions, and objectives to ensure the quality of project deliverables across all phases, actively project manage across non-direct reports by quickly escalating any risks and implementing risk mitigation solutions, and drive Gainwell’s projects showcasing strong communication and problem solving skills.

  • Assist in keeping projects moving as Gainwell helps clients deliver better health and human services outcomes through technology and innovation
  • Lead one or more large project management teams by breaking down bigger CX/Operational projects into workable components
  • Spearhead project planning, tracking and oversight of assigned staff by providing direction and deadlines to ensure quality and timely completion of tasks
  • Communicate with the client, company and project team leadership, measuring and sharing project metrics/status
  • Create project schedules, program definitions, and objectives to ensure the quality of project deliverables across all phases
  • Actively project manage across non-direct reports by quickly escalating any risks and implementing risk mitigation solutions
  • Drive Gainwell’s projects showcasing strong communication and problem solving skills
  • 5+ years of experience managing complex projects, programs or initiatives through a full project management life cycle, with 3 or more years of Medicaid or Medicare experience preferred
  • 5+ years working in the BPO and/or Contact Center space; Contact Center operations or contact center solution knowledge is preferred
  • Modern understanding of project scoping, monitor, control and execution methods
  • Ability to lead and translate the broader objectives of a program into clear and achievable project scope and milestones that can be worked toward
  • Leadership to train, guide and mentor the work of junior colleagues
  • A strong executive presenter who communicates ideas clearly
  • Influencer that can clearly communicate project priorities and motivate direct and indirect networks and stakeholders to action
  • Team player, with the ability to collaborate effectively both within the team and across the organization
  • PMP or other Project Management Certification strongly preferred
  • Generous, flexible vacation policy
  • Educational assistance
  • 401(k) employer match
  • Comprehensive health benefits
  • Leadership and technical development academies
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