Experienced Parts Counter Sales

Bergey's • Pennsauken Township, NJ

389d • $41,600 - $41,600

About The Position

Bergey's Inc. is seeking an experienced Parts Counter Salesperson to join their team at the Truck Center in Pennsauken, NJ. This full-time position focuses on providing exceptional service to customers by assisting them in selecting the required parts, managing orders, and ensuring a high level of customer satisfaction. The role is ideal for individuals with a background in heavy-duty truck parts, offering opportunities for professional growth and advancement within the company.

Requirements

• 2+ years of heavy-duty truck parts experience.
• Successful completion of pre-employment background checks and drug screening.
• Experience with Mack, Volvo, or Cummins parts or service is a plus.

Nice To Haves

• Experience in commercial truck parts sales.
• Familiarity with body shop operations.

Responsibilities

• Assist all customers in selecting required parts in a friendly, professional, and efficient manner.
• Inform customers of companion part requirements and specials, ensuring exposure to the full product line.
• Answer phone calls, providing price quotes and other information.
• Review body shop estimates to ensure correct parts ordering and pricing alignment.
• Provide high levels of service to internal and external customers.
• Pull and fill orders from stock, notifying the parts manager of out-of-stock items.
• Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
• Notify service advisors and customers when special ordered parts have been received.
• Pull orders for delivery to the body shop, ensuring all parts are tagged correctly.
• Follow up on back-ordered parts and verify will-call and back-order files weekly.
• Replenish assigned inventory daily and assist outside sales representatives with their orders.
• Ensure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization, ensuring all charge sales are signed by the customer.
• Issue credit for returned parts, verifying original invoices or numbers.
• Issue and track requested shop tools to technicians and keep orderly records of all repair orders and invoices.
• Set up orders for daily shipment, delivery, or pick-up and solicit assigned accounts by phone.
• Participate in all training programs and keep current on new products and updates.

Benefits

• Profit sharing
• Paid training
• Health savings account
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• Employee discount
• Opportunities for advancement
• Life insurance
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees