Experienced Jewelry Store Manager - Hard Rock Casino

Weston Jewelers • Fort Lauderdale, FL

409d • $125,000 - $125,000

About The Position

The Jewelry Store Manager at Hard Rock Casino Weston Jewelers is responsible for the overall management of the luxury jewelry and timepiece store. This role focuses on driving sales, ensuring customer satisfaction, and maintaining store operations effectively. The manager will lead the sales team, develop business strategies, and oversee staff management, including hiring and performance appraisals.

Requirements

• Proven successful experience as a jewelry retail store manager
• Powerful leading skills and business orientation
• Customer service-oriented with in-depth knowledge of basic business management processes
• Strong organizational skills
• Excellent communication and interpersonal skills

Responsibilities

• Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Respond to customer complaints and concerns in a professional manner
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits, etc.
• Develop and arrange promotional material and in-store displays
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Be a shining example of good behavior and high performance
• Secure merchandise by implementing security systems and measures
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional groups
• Additional store manager duties as needed

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed