Experienced Ford Certified Automotive Service Technician

Rusty Wallace FordMorristown, TN
31dOnsite

About The Position

At Rusty Wallace Ford, we take pride in delivering top-quality service to our customers and investing in the growth of our employees. Our dealership has built its reputation on integrity, trust, and the pursuit of excellence. We’re now looking for an experienced Ford Certified Technician to join our service team and help us continue providing the superior workmanship our customers expect. If you’re a certified Ford professional ready to take your career to the next level with a dealership that values skill, efficiency, and precision, this is the opportunity for you. Rusty Wallace Ford is seeking an Experienced Ford Certified Service Technician to join our high-performing service department. The ideal candidate will have in-depth knowledge of Ford systems, advanced diagnostic capabilities, and a passion for delivering exceptional results. You’ll be trusted with complex repair and diagnostic work across a wide range of Ford vehicles, and you’ll have the opportunity to work in a clean, well-equipped facility with a supportive team.

Requirements

  • Must be Ford Certified
  • Minimum 3 years of professional Ford dealership or equivalent OEM experience
  • Proficient with Ford diagnostic tools such as IDS, FDRS, and Service Bay
  • Ability to diagnose and repair complex mechanical and electrical systems
  • Strong attention to detail, efficiency, and quality control
  • Excellent communication and teamwork skills
  • Valid driver’s license and clean driving record
  • Strong commitment to safety, precision, and customer satisfaction

Responsibilities

  • Perform advanced diagnostics and repairs on Ford vehicles using OEM tools and software
  • Execute maintenance, repairs, and warranty work per Ford Motor Company specifications
  • Diagnose drivability, electrical, and mechanical issues accurately and efficiently
  • Provide detailed documentation of all work performed on repair orders
  • Communicate effectively with Service Advisors regarding needed repairs, estimates, and timelines
  • Complete required Ford STARS training and certifications to maintain current status
  • Mentor junior technicians when needed and promote a culture of learning within the shop
  • Maintain a clean, organized, and safe workspace

Benefits

  • Health, dental, and vision coverage
  • Paid vacation and holidays
  • No weekends
  • 401(k) retirement plan
  • Employee pricing on vehicles and services
  • Career advancement and skill development opportunities
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