Experienced Fire Service Technician

Johnson Controls, Inc.•Allentown, PA

40d•$22 - $27

About The Position

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference. A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

Requirements

High School Diploma or equivalent.
Minimum 3-4 years' experience installing and inspecting/repairing Tyco Integrated Security or comparable product line.
Experience with Card Access/CCTV/IP cameras
HIRSCH Certificate
Excellent communication skills.
Electrical/Electronic background.
Valid driver's license.

Nice To Haves

Some college preferred.
NICET II or greater preferred.

Responsibilities

Locate and alleviate trouble with damaged equipment or wiring
Readjust equipment, repair or replace inoperative equipment and test for operation
Prepare trouble order forms to report temporary repairs
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies
Service and repair Commercial security/Fire Alarm/CCTV/Card Access systems
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.