Experienced Field Service Representative - Defense

Boeing • Mesa, AZ

328d • $80,750 - $109,250

About The Position

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the best attack helicopter in the world, the AH64D/E aircraft in Mesa, Arizona. A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the AH64 D/E helicopter. This position may be located at various global locations. The position will initially start in Mesa, Arizona for training and eventually assignment as dictated by contract requirements. Relocation/assignment benefits to the international location will be provided. Ability to meet international assignment health requirements required. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Requirements

• Minimum of 5 years of experience working maintenance for AH-64D or AH-64E aircraft
• Must possess a current US Passport
• Must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work
• Must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work

Responsibilities

• Performs troubleshooting procedures for multiple systems
• Provides customer focused technical field support of AH64 aircraft for Boeing's customers on a global scale
• Aids the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems
• Resolves maintenance and operational issues
• Interprets technical documents and monitors product performances
• Develops and conducts ad hoc training in an informal/on-the-job training environment
• Responds to operational issues by interpreting technical documents to identify, diagnose and resolve issues in support of scheduled and unscheduled maintenance events
• Collaborates with company organizations to isolate equipment problems not detected by diagnostics and standard documentation
• Collects technical data and evaluates maintenance procedures to address potential support issues
• Manages field office resources and maintains company presence
• Prepares and submits required data using various reporting methods using strong written and oral communication skills
• Interfaces with all levels of customer organizations
• Interprets technical drawings and data to apply knowledge in rectifying aircraft mechanical and electrical issues
• Familiar with MS office and capable of concise reporting and remote communications

Benefits

• Competitive base pay and variable compensation opportunities
• Health insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Programs that provide for both paid and unpaid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed