Experienced Field Investigator -- SIU

Auto-Owners Insurance-posted 3 months ago
Full-time • Mid Level
Mesa, AZ
5,001-10,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field Investigator professional to join our team. The position requires the following, but is not limited to: Investigate, evaluate and determine appropriate disposition of all types of claims arising out of the Company’s business. Provide customer service to agents, insured’s and others in the course of handling claims to their conclusion. Meet with people involved with claims. Occasionally this may be outside our office environment. Increased role as a trainer/resource for branch associates in the Claims Department. Analyze and investigate to identify issues which may warrant additional investigation.

  • Investigate, evaluate and determine appropriate disposition of all types of claims.
  • Provide customer service to agents, insured’s and others in the course of handling claims.
  • Meet with people involved with claims, occasionally outside the office environment.
  • Act as a trainer/resource for branch associates in the Claims Department.
  • Analyze and investigate to identify issues that may warrant additional investigation.
  • Bachelor’s degree or equivalent experience.
  • Prior law enforcement experience preferred but not required.
  • Ability to handle conflict comfortably.
  • Field Claim Rep with Auto and Field experience preferred.
  • Ability to read, interpret and react to documents such as insurance policies, procedures manuals, and legal documents.
  • Able to assemble information, develop opinions and clearly express decisions using sound reasoning and judgment.
  • Ability to write reports and compose correspondence.
  • Ability to communicate, both verbally and in writing, and possess good problem resolution skills and good interpersonal skills.
  • Able to accurately deal with mathematics and financial areas and develop an understanding of personal and business finance documents.
  • Can tactfully and effectively deal with all types of people.
  • Able to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage.
  • Ability to organize assigned work.
  • Ability to maintain a professional image.
  • Friendly work environment.
  • Structured training program.
  • Employee mentoring.
  • Excellent compensation/benefits package.
  • Competitive base salary.
  • Matched 401(k).
  • Fully-funded pension plan (once vested).
  • Bonus programs.
  • Generous paid time off including holidays, vacation days, personal time, and sick leave.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service