Experienced Field Investigator – SIU Claims

Auto-Owners Insurance • Brentwood, TN

107d

About The Position

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims Investigator professional to join our Special Investigation unit. The position requires the following, but is not limited to: Become familiar with the specialized investigation of claims, meet with people involved with claims, and develop and present educational materials to claim associates that focus on fraud awareness/investigation.

Requirements

• Bachelor’s degree or equivalent experience.
• Ability to handle conflict comfortably.
• Field Claim Rep with Auto and Field experience preferred.
• Ability to read, interpret and react to documents such as insurance policies, procedures manuals, and legal documents.
• Able to assemble information, develop opinions and clearly express decisions using sound reasoning and judgment.
• Ability to write reports and compose correspondence.
• Ability to communicate, both verbally and in writing, and possess good problem resolution skills and good interpersonal skills.
• Able to accurately deal with mathematics and financial areas and develop an understanding of personal and business finance documents.
• Can tactfully and effectively deal with all types of people.
• Able to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage.
• Ability to organize assigned work.
• Ability to maintain a professional image.

Responsibilities

• Become familiar with the specialized investigation of claims.
• Meet with people involved with claims, which may be outside the office environment.
• Increase role as a trainer/resource for branch associates in the Claims Department.
• Develop and present educational materials to claim associates that focus on fraud awareness/investigation.

Benefits

• Friendly work environment.
• Structured training program.
• Employee mentoring.
• Excellent compensation/benefits package.
• Competitive base salary.
• Matched 401(k).
• Fully-funded pension plan (once vested).
• Bonus programs.
• Generous paid time off including holidays, vacation days, personal time, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees