Experienced Dental Front Desk Receptionist

Perla Dental • DeSoto, TX

404d • $22,880 - $35,360

About The Position

Perla Dental is seeking an experienced Office Manager and Front Desk Receptionist to join their team in DeSoto, TX. The role involves managing patient schedules, supporting marketing efforts, and ensuring high-quality patient care. The Office Manager will handle administrative tasks, billing processes, and team development, while the Front Desk Receptionist will greet patients, manage appointments, and verify insurance information.

Requirements

• 3-5 years experience in dental practice as a Manager.
• Proven history of achieving results in the dental profession.
• Clear and persuasive communicator to staff and doctors in positive and negative situations.
• Knowledge of billing treatment plan presentations.
• Excellent understanding of Medicaid and insurance plans.
• Working knowledge of MS Office and Eaglesoft Software.
• Minimum 1 year experience in dental field for Front Office.
• High school diploma or GED.

Nice To Haves

• Bilingual in Spanish is an asset but not a requirement.
• Experience with Eaglesoft software would be a great asset.
• Dental billing knowledge is a great advantage.

Responsibilities

• Achieve revenue goals by managing patient schedules and staff productivity.
• Increase and stimulate new patient growth by supporting marketing and promotional programs.
• Recruit and develop office team capable of providing best in class patient care.
• Complete administration tasks, such as bank deposits, paying bills and processing staff payroll.
• Manage and assist team members with billing processes (i.e. insurance, Medicaid, etc.).
• Respond to doctors', patients' and staff's grievances.
• Greet patients and answer phone calls.
• Schedule and cancel appointments.
• Call patients for appointment reminders.
• Verify insurance information and collect payments.

Benefits

• Health insurance
• Dental insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED