Experienced Dental Front Desk Administrator
About The Position
Bring your 2+ years of dental front desk experience to Dental West NYC in New York, NY, and step into a role where your expertise truly matters as our full-time Experienced Dental Front Desk Administrator ! Located on Manhattan's Upper West Side, Dental West NYC is a small, fee-for-service practice focused on preserving our patients' natural teeth. As a minimally invasive practice, we prioritize prevention and the least invasive treatments first, including advanced techniques like laser disinfection for healthy gums. As a small business, every team member plays a crucial role in our success. We value each employee and create a supportive, collaborative environment where everyone contributes to the practice's smooth operation. We invest in our team's growth through education, career development, and a positive atmosphere, ensuring they thrive for years to come. With us, you're more than just an employee-you're an essential part of our family, and we're committed to helping you grow both personally and professionally. As our Experienced Dental Front Desk Administrator, you become the central coordinator for our front office. You'll ensure accurate, professional, and supportive patient experiences.
Requirements
- 2+ years of dental front desk experience
- Strong understanding of dental scheduling flow
- Proficiency with dental software (Denticon is a plus)
- A proactive, patient-first mindset
Nice To Haves
- Denticon is a plus
Responsibilities
- Greeting and checking in patients with professionalism and care
- Answering and routing calls
- Organizing, scheduling, and confirming appointments with strong dental scheduling flow knowledge
- Posting payments accurately and maintaining complete, organized records
- Maintaining a clean, polished, and organized reception area
- Communicating with the clinical team to keep operations running smoothly
- Supporting administrative processes so each visit is seamless from start to finish
Benefits
- Dental coverage
- PTO
- Education assistance
- Bonus structure
- Company events & team celebrations
- Real growth opportunities
- Continuing education support
- Long‑term advancement pathways
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
