Experienced Commercial Door Technician

Vortex Industries.•Austin, TX

20h•Onsite

About The Position

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join their team. Applicants should have at least 4+ years of door industry experience. In this role, the technician will be crucial in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring their efficient and safe function. Attention to detail, problem-solving abilities, strong mechanical aptitude, and a commitment to quality workmanship are essential for meeting customer needs. The position offers a variety and complexity of service calls to customer sites, emphasizing safety and efficiency in the field.

Requirements

Excellent mechanical and technical skills.
Physically able to move items weighing 50 lbs. or higher.
Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
Possess interpersonal skills to relate to customers and solve issues.
Excellent communication skills to collaborate with others under any type of condition.
Excellent problem-solving and troubleshooting skills.
Ability to relay information in a fast-paced environment.
Ability to be persuasive with customers when necessary.
Attention to detail and a commitment to quality workmanship.
Reliable and Self Motivated
High school diploma or equivalent.
4+ years’ experience in the commercial door service industry.
Knowledge of various door types, brands, and hardware.
Ability to use hand and power tools effectively.
Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
Knowledge of safety regulations and adherence to safety protocols.
Knowledge of computers.
Be able to drive a company vehicle and possess a valid driver license.
Must pass Drug test, Background check and Motor Vehicle check

Nice To Haves

Desire to learn welding (training can be provided).
AAADM certified.

Responsibilities

Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
Ensure that all installed doors meet safety and building code regulations and standards.
Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Diagnose, identify, and resolve technical issues with doors efficiently.
Communicate with customers offering cost-effective solutions.
Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Benefits

Industry-best training in a state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
Room for growth and opportunity with multiple levels of career advancement.
Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
Training on Hollow metal door, frame, and hardware.
Strong Safety Culture.
Positive Work Environment.
Recognitions and Rewards.
Comprehensive Pay.
Health benefits.
401K match.
8 company paid holidays.
Vacation/Sick program.
Company provided uniform.
Company provided tools.
Annual boot allowance.
Use of Company provided vehicle to conduct customer service visits.
Continuous on-going training.