Experienced Call Center Recruiter

OneMCI•Addison, TX

15d•Onsite

About The Position

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You’ll be responsible for sourcing, screening, and onboarding top talent. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Requirements

Diploma or Bachelor’s degree in Human Resources, Psychology, or a related field.
3+ years of recruitment experience in a BPO or high-volume environment.
Strong sourcing, interviewing, and organizational skills.
Familiarity with ATS and recruitment tools.
Ability to manage multiple roles and deadlines.

Responsibilities

Manage full-cycle recruitment for contact center roles.
Source candidates through job boards, social media, and referrals.
Conduct interviews, assessments, and background checks.
Coordinate with hiring managers to understand staffing needs.
Maintain accurate recruitment records and reports.
Support employer branding and recruitment marketing efforts.
Ensure a positive candidate experience throughout the hiring process.

Benefits

Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.