About The Position

Rick Hendrick Honda (FL) is seeking a skilled automotive technician responsible for identifying necessary vehicle service and performing repair, service, and maintenance work. The technician will examine customer vehicles, identify necessary repairs, estimate costs, perform repairs, document services, and maintain a clean and safe work area. The role requires adherence to dealership and manufacturer service guidelines, effective use of technology to enhance customer experience, and participation in required training. The technician will also maintain customer satisfaction index (CSI) at or above company standards and comply with all safety rules and regulations.

Requirements

  • High School Diploma or GED.
  • Thorough knowledge of automotive parts and systems.
  • Demonstrable mechanical skills and knowledge.
  • Technical training or commensurate technical experience required.
  • Valid Driver’s License.
  • Certified/senior technician with respective manufacturer.
  • State inspection/emissions license required by State.
  • All required manufacturer fundamental training and/or NAPA training provided by HAG.
  • Meets and/or exceeds manufacturer requirements for ASE tests.
  • Completed manufacturer training to perform warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.
  • Basic computer skills to utilize timekeeping system.
  • Ability to learn parts department computer inventory and ordering system.
  • Ability to understand and follow instructions.
  • Ability to communicate effectively with customers and company personnel.

Nice To Haves

  • 5+ years of work experience in automotive field.

Responsibilities

  • Examine customer vehicles.
  • Identify necessary vehicle repairs and maintenance.
  • Estimate cost of repairs.
  • Perform vehicle repairs and maintenance.
  • Document services performed.
  • Perform services efficiently and according to dealership guidelines.
  • Follow dealership and manufacturer service guidelines.
  • Request necessary parts.
  • Effectively utilize available technologies to enhance customer experience.
  • Maintain CSI at or above Company standards.
  • Maintain an organized, clean and safe work area.
  • Participate in required training.
  • Record all hours worked accurately in company timekeeping system.
  • Follow Safeguards rules and regulations.
  • Demonstrate the Company’s Core Values.
  • Comply with Company policies and procedures.
  • Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Perform other duties as assigned.

Benefits

  • Equal Opportunity employer.
  • Encouragement for minorities, women, veterans, and individuals with disabilities to apply.
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