Experienced Automotive Service Manager
About The Position
If you've actually run a service department, keep reading. If you haven't, this is not for you. Burns Honda is South Jersey's #1 Honda dealership and we are expanding . Growth creates opportunity, but only for leaders who know how to manage people, process, volume, and customer expectations at the same time. We're looking for a proven Service Manager . Someone who understands the service drive, holds the line on standards, leads from the front, and isn't afraid of work. This role reports directly to the Fixed Operations Director and comes with real responsibility and real upside. This Is Not A training role A stepping-stone position A place to hide behind a title This Is A leadership role in a high-volume, growing service operation A chance to run the department the right way A position for someone who takes pride in customer experience and accountability
Requirements
- Must have service department management experience at a franchised dealership
- Proven ability to lead people and manage performance
- Strong work ethic and high personal standards
- Customer experience matters to you, not just numbers
- Comfortable in a fast-paced, demanding environment
- Service department experience is not optional
Responsibilities
- Day-to-day service department operations
- Advisor and technician performance
- Workflow, efficiency, and throughput
- CSI, productivity, ELR, and hours per RO
- Coaching, accountability, and standards
- Execution during expansion and increased volume
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and paid holidays
- Employee discounts on vehicles, service, and parts
- Employer-sponsored medical, dental, and vision insurance; a 401(k) retirement plan with employer match; vacation and sick leave in accordance with company policy and applicable New Jersey law; and access to an Employee Assistance Program (EAP) offering mental health and personal support resources.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
