Experienced Automotive Service Advisor Toyota

Toyota of Redlands • Redlands, CA

305d • $45,000 - $100,000

About The Position

We are one of the fastest growing Toyota Dealerships in all of Southern California and has been a Presidents Award Winning Toyota Dealer 16 out of the last 17 years. We are looking for Service Advisors, and more, 2 year Automotive Service experience is required but will make possible exceptions for the right persons. We provide both factory and internal training for advancement potential within the dealership. Salary and benefits are commensurate with experience and will only be discussed upon the positioned being offered after interview process. We look forward to receiving your Resume.

Requirements

• Two years or more previous automotive service experience
• Ability to be on your feet for long periods of time
• Ability to follow processes to ensure quality and safety
• Must pass a drug test
• Must pass a physical
• Valid driver's license and a good driving record
• Must display good judgment

Responsibilities

• Schedule service appointments by answering incoming service calls
• Greet customers in a timely, friendly manner and obtain information
• Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
• Prepare repair orders (RO) by describing symptoms, problems and causes discovered, as well as repairs and services required
• Provide the client with an accurate estimate of repair or maintenance cost. An explanation of associated cost, detailing problems and pertinent information and secure client authorization of repair or service
• Can work in a fast-pace environment, are organized and manage time efficiently
• Documenting work performed on each vehicle on the repair order
• Providing an exceptional customer experience to drive loyalty

Benefits

• We have a comprehensive Pay Plan and Benefits package that will be explained in detail with Selected Job Candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers