American Girl Nashville Experienced Associate- 30 hours a week with Benefits

Mattel • Franklin, TN

3d • Onsite

About The Position

The Team: The Experience Associate is part of the Retail Team. This position is 30 hours a week with Benefits , Girl Ear Piercing, Doll ear piercing and Doll Hair Salon experience. Must have flexibility and availability on weekends. CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Opportunity: We're looking for dynamic individuals as Doll Hair Stylists who have the manual and interpersonal skills to deliver friendly and informative service, as well as, the flexibility to adapt to changing business needs. What Your Impact Will Be: Approach, acknowledge and assist customers promptly. Assess and meet customer merchandise and service needs, including special requests and resolving customer problems. Share product knowledge, answer questions and suggestive upsell other Doll Hair Salon services and complementary products. Share information on store events, promotions and activities with customers. Style doll hair according to company standards and demonstrate proper hair care and skin care techniques. Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed. Participate in Doll Hair Salon events including Doll Hair Salon Spectaculars, hair demos, and private birthday parties. Collaborates with co-workers to create a positive work environment and assists in training new associates.

Requirements

• High school degree or equivalent, preferred.
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Nice To Haves

• Sales experience in the specialty retail or service industry, preferred.
• Experience styling hair, especially for dolls, preferred.
• Experience working with children, preferred.

Responsibilities

• Approach, acknowledge and assist customers promptly.
• Assess and meet customer merchandise and service needs, including special requests and resolving customer problems.
• Share product knowledge, answer questions and suggestive upsell other Doll Hair Salon services and complementary products.
• Share information on store events, promotions and activities with customers.
• Style doll hair according to company standards and demonstrate proper hair care and skin care techniques.
• Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed.
• Participate in Doll Hair Salon events including Doll Hair Salon Spectaculars, hair demos, and private birthday parties.
• Collaborates with co-workers to create a positive work environment and assists in training new associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED