Experienced Assistant Manager - Midas

Leeds West GroupsOmaha, NE
70d

About The Position

An Assistant Store Manager exemplifies professional integrity, strong leadership skills, business acumen, knowledge of automotive industry practices and procedures, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while supporting the management of daily business operations. An Assistant Store Manager must exercise discretion and independent judgment with respect to matters that significantly impact business operations.

Requirements

  • Minimum age requirement of eighteen years.
  • An active and unrestricted driver’s license is required.
  • A high school diploma or equivalent is required; a bachelor’s degree in business management or a related field is a plus.
  • A minimum of three years of related experience is required.
  • A minimum of three years of managerial experience is preferred.

Responsibilities

  • Assist the Store Manager in overseeing daily business operations, including scheduling, staffing, customer satisfaction, and workflow optimization.
  • Ensure all services are completed efficiently, accurately, and in compliance with company, safety, and industry standards.
  • Assist in analyzing and monitoring key performance indicators (KPIs) to track shop performance and identify areas for improvement.
  • Assist in developing and implementing strategies for customer retention and future business growth to maximize and exceed business objectives and sales and profitability goals.
  • Provide legendary customer service and ensure customer satisfaction through professional and effective customer interactions and communications.
  • Assist with overseeing, analyzing, managing, and controlling inventory levels, inventory shrinkages, business costs, and expenses.
  • Act as a key holder for the facility and successfully fulfill opening and closing procedures.
  • Assist with analyzing, reducing, and minimizing workplace safety concerns, injuries, and damages.
  • Ensure test drives are conducted correctly and in accordance with company policy.
  • Ensure that store employees maintain a clean, organized, and safe work environment.
  • Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.
  • Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, budgets, and more.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision insurance
  • Flexible and health savings account options
  • Retirement savings plan
  • Voluntary life and disability insurance plans
  • Paid time off and holidays
  • Pay incentive programs
  • Performance awards
  • Professional development opportunities and reimbursements
  • Employee discounts on automotive services and products
  • Paid uniforms
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