Experience Owner Lead

USAAChesapeake, VA
189d$114,080 - $218,030

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About The Position

As a dedicated Experience Owner Lead, you will proactively lead, manage, and measure large and/or complex experience life cycle(s) from conception to release, iteration and maintenance, while communicating with stakeholders and maintaining and prioritizing a backlog of experience, risk, and process improvements to ensure delivery to experience expectation across all channels, to include digital. You will partner with Enterprise and/or third-party stakeholders to promote Member experiences and/or Business deliverables that are aligned to strategic outcomes and compliance with applicable regulatory requirements. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, Plano, TX, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position.

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