Experience Manager
Ulta Beauty•Glen Allen, VA
396d
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About The Position
The Experience Manager (EM) at Ulta Beauty is responsible for leading a high-performing team to deliver exceptional guest experiences and drive top-line sales growth in retail and services. This role encompasses overseeing salon services, boutiques, and retail sales while ensuring compliance with company standards. The EM is accountable for metrics such as Net Promoter Score (NPS) and is expected to foster a culture of accountability, performance, and guest satisfaction.
