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The Boston Beer Companyposted about 1 month ago
Part-time • Entry Level
Milton, DE
Beverage and Tobacco Product Manufacturing
About the position
We are currently hiring a Seasonal Experience Guide in Milton, DE. Provides the ultimate experience for all guests visiting our Brewery. Tells the finest of tales about all things Dogfish while ensuring a safe, memorable, and factually accurate campus tour.
Responsibilities
- Executes duties as tour guide with excellence, telling the DFH story with a high level of accuracy and passion; checking for valid ID, booking tours, providing tasting cards, and answering all general inquiries
- Executes retail guest service in the Shop with excellence while assisting with merch education for customers, proper upkeep of the store, and conducting check out on cash registers/POS in the shop
- Understands and can explain the brewing process, ingredients, fermentation, wood aging, yeast room, warehouse, kegging/bottling process, treehouse, DFH special events, Pub, Inn, beer, merch, distilling, etc.
- Adheres to all safety and sanitation initiatives as required by the position and the company's safety and sanitation program; completes all checklists within prescribed timeframes
Requirements
- High School Diploma or GED
- 1+ years of customer service experience
Benefits
- Health and wellness program
- Free Financial Coaching
- BBC Coworker Relief Fund
- Commuter Benefits
