Experience Concierge- Buckhead

Atlanta Dental SpaAtlanta, GA
1d$18 - $22Onsite

About The Position

Atlanta Dental Spa isn’t just a dental office. We’re a patient experience company that delivers world-class care in a luxury environment. With spa-like amenities, exceptional service, and a team culture rooted in kindness and continuous improvement, we’ve redefined what going to the dentist feels like. We’re now hiring an Experience Concierge to be the first face patients see and the reason they can’t wait to return.

Requirements

  • Friendly, upbeat personality and natural people skills
  • Attention to detail and the ability to multitask gracefully
  • Confidence using technology and learning new systems
  • A “how can I help?” attitude
  • Reliable, coachable, and excited to grow in a supportive team

Nice To Haves

  • Previous experience in hospitality, customer service, or front desk (dental/medical a plus but not required)

Responsibilities

  • Greet patients with warmth and hospitality as soon as they walk in
  • Offer amenities like refreshments, blankets, or new patient tours
  • Support patients with paperwork, insurance details, and check-in
  • Monitor and fill schedule gaps proactively
  • Maintain a clean, polished environment (snack bar, lobby, bathrooms, etc.)
  • Assist with posting payments, reviewing balances, and uploading paperwork
  • Use tools like CareStack, Slack, and texting platforms to stay organized and connected
  • Be a team cheerleader and help set the tone in morning meetings and throughout the day

Benefits

  • Medical, dental, and vision insurance
  • Paid time off and holidays
  • Growth and advancement opportunities
  • Fun, kind, team-driven environment
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