Experience Center Coordinator, Mid-Atlantic

Axis CommunicationsArlington, VA
$26 - $27Onsite

About The Position

Are you looking for a company that offers a fantastic work environment with great culture? And are you known for "getting things done" and your "attention to detail"? Axis Communications is looking for a Experience Center Coordinator, Mid-Atlantic to join our expanding team! Summary In this role, you will help champion the brand experience within our D.C. Axis Experience Center. This role is instrumental in delivering a world-class environment where partners, customers, and internal teams can meaningfully connect with Axis innovations. Strong communication, organizational, and multitasking abilities are key, along with some expertise in digital marketing tools. In this position, you’ll make a direct impact on boosting brand visibility, engagement, and influencing sales. This is a full-time, office-based role and candidates should reside within a 15-mile commuting distance of Arlington, VA. Who is your future team? The Mid-Atlantic Marketing Team currently consists of 9 members, based out of the Washington, D.C., Cincinnati, OH and Detroit, MI offices, with expectations of growing in 2026. As part of this team, you will collaborate closely with the Field Marketing Manager, the Field Marketing Team, and the local Sales Team on coordination, execution of customer meetings, events, and other marketing initiatives. You will love this position if: You love connecting and interacting with customers, partners, and co-workers You enjoy planning and executing marketing activities, meetings, and events from A to Z You embrace creativity to come up with innovative ideas, events, and marketing initiatives You see yourself as a detail-oriented individual What you'll do here as an Experience Center Coordinator:

Requirements

  • An integrity-first mindset
  • Outgoing, welcoming, and professional demeanor
  • Excellent attention to detail
  • Ability to organize and prioritize effectively in a time-sensitive environment
  • Excellent communication skills—both written and verbal
  • Quick and creative problem solver
  • Flexible, trustworthy, and cross-functional team player
  • Overall tech-savvy and willing to learn
  • Bachelor’s degree in marketing or related field
  • 1+ year experience in marketing
  • 1+ year experience in customer service/hospitality
  • The ideal candidate lives within 15 miles of Arlington, VA

Nice To Haves

  • Experience with Microsoft Office, Canva, Salesforce/Pardot, and CRM tools preferred
  • This role will do wonders for a marketing professional who is eager to learn, passionate about technology, and ready to grow in the security industry.

Responsibilities

  • Drive engagement by initiating invitations and supporting outreach to prospects, partners, and meeting/event attendees. Helping create meaningful touchpoints that reinforce the Axis brand.
  • Champion the first impression through reception and Axis Experience Center coverage, warmly greeting guests, and delivering clear, professional guidance in alignment with event and visit objectives.
  • Enhance the visitor journey by managing guest sign-ins and reporting on meeting activity to support marketing analytics and planning.
  • Protect the Axis brand experience by ensuring the facility is immaculate and presentation-ready before, during, and after all customer and internal engagements.
  • Collaborate seamlessly with the Field Marketing Team and Sales Team to support Axis Experience Center activations, onsite meetings/events, partner engagements, and more.
  • Support regional marketing execution by assisting the Field Marketing Manager with lead management, budget tracking, local purchasing, and operational requests.
  • Serve as the primary liaison with the building and parking management, vendors, and hotels to ensure smooth day-to-day facility operations.
  • Maintain an exceptional hospitality standard through proactive F&B and supply inventory management.
  • Oversee logistics by managing inbound/outbound packages and coordinating shipping needs tied to events, trainings, and demos.
  • Develop business acumen by participating in training offered internally and/or externally
  • Jump in where needed, taking on additional responsibilities that elevate the Axis Experience Center and contribute to the Mid-Atlantic marketing strategy

Benefits

  • Inspire you to grow and develop through employer-offered training as well as tuition reimbursement
  • Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness/health and wellness programs
  • Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account
  • Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)
  • Help prepare for your life after retirement through our 401(k) program and employer matching
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