Experience Assistant Manager - Amangiri

Aman • Almena-District 4, KS

1d • Onsite

About The Position

We are seeking an Experience Team Assistant Manager to support the Experience Manager in leading the Experience department at Amangiri. Based in Canyon Point, Utah, this role is responsible for ensuring seamless coordination of guest activities, vendor partnerships, and personalised itineraries, delivering exceptional and memorable experiences aligned with Aman standards.

Requirements

• Minimum 2 years of supervisory or management experience in hospitality or a related field.
• Proven experience coordinating guest activities, events, or experiential programmes.
• Strong organisational skills with the ability to manage multiple priorities.
• Proficiency in written and verbal communication in English.
• Ability to build and maintain professional relationships with vendors and colleagues.
• Strong attention to detail and accuracy in administrative and operational tasks.
• Ability to work flexible hours, including weekends and holidays.
• Comfortable working in both indoor and outdoor environments in varying climates.
• Physically able to stand, walk, bend, and lift as required during shifts.
• Valid eligibility to work in the United States.

Responsibilities

• Support the Experience Manager in overseeing daily operations of the Experience department.
• Manage vendor relationships, including performance, training, site inspections, and timely invoice processing.
• Coordinate out-of-house group events, including planning, pricing, and execution.
• Ensure all guest activities are accurately created, updated, and billed within the booking system.
• Lead and develop Experience Advisors to deliver personalised itineraries and proactive guest engagement.
• Ensure all guest itineraries are accurate, updated, and reflect both resort and external experiences.
• Coordinate daily activity logistics, including transportation and vendor confirmations.
• Identify opportunities to increase activity revenue through strategic upselling and team engagement.
• Maintain accurate vendor information, activity offerings, and internal communication.
• Support departmental projects and initiatives as directed by the Experience Manager.

Benefits

• Competitive compensation and incentive opportunities.
• Medical, dental and vision insurance.
• Paid time off and holiday entitlement.
• Complimentary meals during shifts.
• Employee housing options may be available.
• Learning and development opportunities within Aman Group.
• Opportunities for internal growth and career progression.
• Access to resort facilities and colleague programmes.
• Supportive and inclusive team environment.
• Unique opportunity to work within a world-renowned luxury hospitality brand.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees