Experience Ambassador

ASM Global • New Orleans, LA

159d

About The Position

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Experience Ambassador for ASM Global/Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Requirements

• Must successfully pass a criminal background check
• Must be 18 years of age or older
• Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square
• Excellent communication skills
• Prior managerial skills preferred
• Able to work nights, weekends, and holidays as needed
• Able to work all major events
• High School diploma or equivalent

Responsibilities

• Serve as an extension of Event Coordinator in a part time capacity for all appropriate events
• Serve as the main point of contact for his/her appropriate gate location during the event door opening process
• Always maintain professional demeanor and attire
• Resolve any front of house patron/ticket/building issue throughout the event that requires a management presence
• Maintain communication with Event Coordinator during every event
• Contact appropriate personnel to resolve issues throughout event
• Communicate with other part time team members effectively, including policy and procedure updates when applicable
• Attend pre-event briefing and make notes of any changes on the information sheet
• Track, compile and provide post-event notes for every event
• Monitor all front of house areas of the building throughout the event
• All other duties as assigned

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED