Expeditor

Rock Bottom Restaurant & Brewery • Campbell, CA

278d

About The Position

As a Restaurant Expeditor, you act as the crucial link between the kitchen and the dining room, ensuring smooth and efficient food service by coordinating orders, managing the flow of dishes, and maintaining communication between staff to ensure accuracy and timeliness.

Requirements

• Strong Communication Skills: Able to communicate clearly and effectively with both kitchen and dining room staff.
• Organizational Skills: Able to manage multiple tasks and prioritize effectively.
• Attention to Detail: Able to ensure accuracy in food orders and presentation.
• Fast-Paced Work Environment: Able to work efficiently and calmly in a fast-paced environment.
• Teamwork: Able to work effectively as part of a team.
• Food Safety Knowledge: Familiar with food safety and handling procedures.
• Customer Service Skills: Able to handle customer inquiries and complaints professionally.
• Must be able to stand & walk (to reach pass-thru window) for long periods of time and safely navigate throughout the facility.
• Must be able to visually discern cleanliness and food & beverage quality.
• Must have a professional and pleasant demeanor.

Nice To Haves

• Must be able to work nights, weekends, and holidays.
• Must be able to lift and carry 25 lbs. on occasion.

Responsibilities

• Receive and process food orders from servers.
• Ensure orders are accurate and complete.
• Manage the flow of orders to ensure timely preparation and delivery.
• Communicate order status and any necessary changes to the kitchen staff.
• Oversee the final preparation and presentation of dishes before they leave the kitchen.
• Ensure dishes meet quality and presentation standards.
• Add garnishes and condiments as needed.
• Maintain clear and effective communication between the kitchen and dining room staff.
• Address any issues or concerns promptly.
• Assist servers with any questions or requests.
• Monitor the flow of food and ensure a smooth service experience for guests.
• Assist with other kitchen duties as needed, such as stocking stations or cleaning.
• Maintain a clean and organized work area.
• Handle customer complaints or issues related to food orders.
• Ensure customer satisfaction with the dining experience.

What This Job Offers

• Job Type: Part-time