Expediter

Dufry Careers

3d•$18 - $18

About The Position

The Expediter is responsible for managing all orders received into the kitchen to ensure orders are processed timely and in the order in which they are received; serving as a liaison between the kitchen and the wait staff to help properly prepare and deliver food and beverage products; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Requirements

Customer service experience preferred
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Requires the ability to bend, twist, and stand to perform normal job functions
Requires the ability to lift and/or move up to 20 pounds
Frequently immerses hands in water and water diluted with chemical solutions

Responsibilities

Relays order to kitchen for preparation
Ensures all orders leaving the kitchen meet presentation standards and guest requests
Knows the menu items served and is able to knowledgeably explain the major ingredients and preparation methods for each item
Informs wait staff of kitchen wait times and any product shortage
Maintains neat and clean workstation during service
Patrols assigned station; refills water, coffee and table condiments
Sets tables, rolls silverware, washes dishes, makes sandwiches for the To-go area in downtime, and performs other duties in a team effort