About the position
Joining Nestlé means you are joining the largest food and beverages company in the world. At our very core, we are a human environment - passionate people driven by the purpose of unlocking the power of food to enhance quality of life for everyone, today and for generations to come. Join us and contribute as Expatriate Formalities Manager, you will be responsible to manage and oversee all aspects of expatriate administration and formalities. This includes ensuring compliance with immigration laws, managing relocation logistics, and providing support to expatriates throughout their assignment. The role aims to facilitate a smooth transition and ongoing support for expatriates, enhancing their overall experience and ensuring compliance with all legal and organizational requirements.
Responsibilities
- Ensure all expatriates have the necessary visas and work permits.
- Monitor changes in immigration laws and regulations and update company policies accordingly.
- Liaise with immigration authorities and legal consultants to resolve any issues.
- Coordinate relocation logistics, including travel arrangements, housing, and school search for expatriates' families.
- Assist in the shipment of personal belongings and manage related documentation.
- Provide pre-departure orientation and cultural training for expatriates and their families.
- Serve as the primary point of contact for expatriates, addressing their queries and concerns.
- Facilitate smooth onboarding and offboarding processes for expatriates.
- Provide ongoing support throughout the expatriates' assignment, including assistance with banking, healthcare, and local registration.
- Develop and implement policies and procedures related to expatriate formalities.
- Ensure all policies are compliant with local and international regulations.
- Regularly review and update policies to reflect best practices and regulatory changes.
- Maintain accurate and up-to-date records of all expatriates.
- Prepare and submit required reports to management and government authorities.
- Ensure confidentiality and security of expatriates' personal information.
- Manage relationships with relocation service providers, immigration consultants, and other vendors.
- Negotiate contracts and service level agreements to ensure cost-effective and high-quality services.
- Monitor vendor performance and address any issues or concerns.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Professional certification in expatriate management or global mobility is preferred.
- Minimum of 5 years of experience in expatriate formalities or global mobility roles.
- Proven track record of managing immigration processes and relocation logistics.
- Strong knowledge of immigration laws and regulations.
- Excellent organizational and project management skills independently and as part of a team.
- Strong communication and interpersonal skills in English and Bahasa Indonesia.
- Problem-solving and conflict resolution abilities.
