Expansion Account Executive, Mid-Market

MaintainX

90d

About The Position

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We're currently looking for an experienced Expansion Account Executive, Mid-Market to join our dynamic sales team. You would play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the mid-market segment. You will bring your expertise in navigating larger deals and have a proven track record of success in expanding client accounts. This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management. The ideal Expansion Account Executive, Mid-Market will be fanatical about customer success and growth. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thinks outside the box, thrives under pressure, and is laser-focused on the client.

Requirements

• A minimum of 4 years of sales experience, with a significant portion in account management or a similar role within the mid-market segment.
• Demonstrated success in expanding client accounts and driving revenue growth in a B2B sales environment.
• Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders.
• Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights.
• Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews.
• Adaptability and comfort in a fast-paced, rapidly changing sales environment.
• Exceptional organizational skills and attention to detail.
• Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams.
• A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values.
• An open and hungry mind, always willing to improve through coaching and learn about our customers’ industries.
• Bachelor's degree or higher, ideally in a relevant field.

Nice To Haves

• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working in CMMS or facility operations software.
• Documented success in working in a remote setting.

Responsibilities

• Ownership - You will own a 'book of business' from post-sale handoff through renewal and expansion.
• Expansion - Leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts.
• Prospecting - Take a proactive approach in identifying customer needs and providing innovative solutions.
• Presentation - Conduct quarterly business reviews to assess client satisfaction and present product demonstrations.
• Organization - Manage multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc.
• Systems - Become a master of using systems like Salesforce, Outreach, ZoomInfo, and others.
• Forecast - Accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities.
• Document - Exhibit meticulous attention to detail and organizational skills, ensuring accurate documentation of customer interactions.

Benefits

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees