Exit Booth Agent - Kona Airport

Enterprise Holdings•Kailua, HI

191d•$18

About The Position

Enterprise Mobility has an exciting opportunity for Full Time Exit Booth Agents at the Kona Airport - Alamo Rent a Car location (96740). The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits: Time Away from Work (paid time off) Employee discount Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Shift: 40 hour week, multiple shifts available, which includes weekends and holidays Rate of pay: $18.06/ hour As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers, and the communities we serve is our top priority.

Requirements

Must be at least 18 years old
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Apart from religious observation, must be able to work a full time 40 hour week, multiple shifts available, which includes weekends and holidays

Responsibilities

Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service-related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.