Exit Booth Agent- ATL- Atlanta Airport

Enterprise Rent-A-Car•College Park, GA

3d•Onsite

About The Position

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient. The Exit Booth Agent position offers a $17.00/ hour guarantee, with the potential to make more based on monthly performance. The average starting pay of Atlanta Airport employees has been $19/hr this Fiscal Year with commissions and bonuses. Location: 2200 Rental Car Center Pkwy, College Park, GA 30337 We offer: Paid time off Employee rental car discounts Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Schedules: Sunday: 3:00pm - 11:00pm Monday: 3:00pm - 11:00pm Tuesday: 3:00pm - 11:00pm Wednesday: Off Thursday: Off Friday: 3:00pm - 11:00pm Saturday: 3:00pm - 11:00pm Or Sunday: 2:00pm - 10:00pm Monday: 2:00pm - 10:00pm Tuesday: Off Wednesday: Off Thursday: 2:00pm - 10:00pm Friday: 2:00pm - 10:00pm Saturday: 2:00pm - 10:00pm This schedule includes a 1 hour break daily.

Requirements

Must be at least 18 years of age
High School Diploma or G.E.D. required
Must have a minimum of 1 year of commission or incentive based sales experience or retail customer service experience
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have a valid driver's license with no more than 2 moving violations and/or accidents in the last 3 years
Must not have any alcohol related convictions on your driving record in the last 5 years
Must be willing to accept a starting base salary of $12/hour + commission (the Exit Booth Agent offers a $17/hour guarantee with potential to make more based on monthly performance)

Responsibilities

Prepare all rental documents accurately and completely
Verify car information and VIN number for security and car control
Provide additional service to Emerald Aisle members by offering our refueling option
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers
Provide all customers with undivided attention while assisting them at the exit booth
Make eye contact and greet all customers
Thank customer at the conclusion of all transactions
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned