CORE - ExIS Interviewer/Chart Abstractor

Career Opportunities @Phmc • Philadelphia, PA

4d

About The Position

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment. Department/Division : Philadelphia Department of Public Health (PDPH), Division of HIV Health (DHH) Overview: HIV clusters and outbreaks are signals that specific people and places are experiencing rapid transmission, which occurs because affected communities are not being reached by existing services due to stigma, discrimination, racism, poverty, and other social and structural factors. The PDPH-DHH will use expanded intervention surveillance (ExIS) to identify and address missed opportunities for HIV prevention and care services among individuals identified in clusters and outbreaks of HIV in Philadelphia. ExIS involves several components, including: Using public health data to identify HIV cluster members and their named partners. Conducting standardized, confidential interviews and medical chart abstractions of individuals identified in clusters to determine missed opportunities for preventing cluster growth. Determining patterns of missed opportunities through a monthly interdisciplinary Case Review Team. Devising actionable recommendations based on identified themes and aggregate data by a quarterly Community Action Team. mobilizing executive leadership across Philadelphia’s institutions to implement recommendations through a quarterly Policy Implementation Team. The program aims to engage individuals with lived experience and healthcare providers equally at the decision-making table. The ExIS interviewer/chart abstractor is responsible for data collection, entry, and data presentation, as well as identifying individual needs and facilitating linkage to PDPH’s Client Services Unit as needed. The position will report to the C-CORE Project Coordinator.

Requirements

• Ability to interpret data
• Present ideas effectively, both orally and in writing
• Ability to multitask and demonstrate flexibility in responding to change
• Critical thinking
• Excellent interpersonal skills
• Ability to work with persons of diverse backgrounds
• Ability to maintain confidentiality and address sensitive information with tact and diplomacy
• Knowledge of current issues in HIV prevention and care
• Excellent organizational skills
• Working knowledge of the Microsoft Office suite
• Familiarity with data entry and databases
• Familiarity with survey software, such as REDCap, Qualtrics, QDS, SurveyMonkey, or Microsoft Forms
• Working knowledge of HIV/AIDS and associated laboratory testing
• Experience conducting interviews, especially in a healthcare or research setting, or working with medical records, is required.
• Completion of a bachelor’s degree program at an accredited college or university preferred, or a high school diploma with experience is required.

Nice To Haves

• Experience with data entry and management is preferred.

Responsibilities

• Conduct patient interviews using a structured interview tool.
• Examine and extract relevant information from patient records, charts, and other documentation.
• Ensure accuracy and completeness of interviews and abstracted records.
• Maintain patient confidentiality and comply with privacy regulations during interviews and while handling patient information.
• Prepare reports or summaries based on data from interviews and abstracted medical records.
• Facilitate case review and community action team (CRT and CAT) meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED