Executive Sales Director - Flow Lab Partnerships (FLP)
About The Position
The Executive Sales Director - FLP is responsible for identifying new business opportunities as the bulk of their day-to-day while also managing newly established customer relationships within a given territory. They understand customer industry and business needs and strategically sell oncology products and services. They will focus on driving revenue and client retention by building consultative relationships. They will work with clients to establish strategic account value. The successful Executive Sales Director – FLP will follow a results-driven process while finding a balance between customer orientation and territory growth. They will execute the full sales cycle with a high level of service. Overnight travel of approximately 60% (up to 90%) is required. 70% of time will be spent prospecting high-volume targets, 20% of time will focus on client retention while penetrating additional case volume, and 10% of time will be spent completing administrative duties.
Requirements
- Bachelor’s degree required. Business or science degree preferred.
- 7+ years of sales experience with a cancer diagnostic reference laboratory.
- Ability to travel 60% of the time and work flexible hours when required.
- Positive attitude paired with a strong work ethic and a drive to win business.
- Strong management skills, communication skills, motivational skills, excellent multi-tasking abilities, and solid problem-solving expertise are required.
- MS Office (Word, Excel, PowerPoint, and Outlook), Teams, and Salesforce proficiency required.
Responsibilities
- Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, etc.
- Drive strategic business expansion (new business) opportunities through field cold calls, appointments, virtual presentations, phone calls and Local and National conferences with the following targets including but limited to: Community Hospital Physicians and Staff. Community Oncology Physicians and Staff. Pathology Groups and Laboratories. Oncology Networks and Clinics. Healthcare Providers and Organizations. Group Purchasing Organizations. Academic Institutions. Government Organizations. Cancer Research Organizations.
- Meet and exceed annual sales objectives for the region.
- Retain existing clients by acting as a single point of contact when responding to customer inquiries, ensuring data accuracy, updating clients on industry changes in compliance and testing recommendations, and performing routine maintenance to ensure client satisfaction.
- Customer Service Focus – Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
- Create strategic business plans and consistently achieve sales quota while complying with company standards, polices, and procedures.
- Grow revenue in designated territory through effectively prospecting target customers, delivering a compelling value proposition, and converting business routinely.
- Maintain Anatomic Pathology and Oncology product and service knowledge and expertise.
- Communicate effectively and professionally with internal and external customers to exceed performance objectives and customer expectations.
- Promote the company’s products and services to existing and potential clients.
- Actively participate in trade shows, seminars and other relevant sales and marketing events on behalf of the company.
- Provide timely feedback on market requirements, customer issues, competitor activity, and new business opportunities.
- Read professional literature and documents to remain abreast of developments in the field of cancer diagnostics.
- Demonstrate decision-making ability towards solving problems, while working under pressure and effectively communicating these solutions to coworkers and customers.
- Ability to quickly learn and apply knowledge of proprietary software programs.
- Implement laboratory services agreements (LSA's) and Client Fee schedules, when applicable.
- Adhere to and enforce all company polices while maintaining a positive and professional attitude.
Benefits
- Health, dental, vision, disability, life and AD&D insurance
- FSA and HSA plans
- Employee Assistance Program
- 401K plan
- Vacation time
- Annual sick leave
- Company-paid holidays
- Continuous education allowance
- Employee referral bonus program
- Childcare and commute allowance
- Voluntary elective benefits such as pet insurance, legal plan, accident, critical illness, and hospital indemnity insurance
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What This Job Offers
Job Type
Full-time
Career Level
Executive
