Executive Partner - ESCL Industrial

Gartner

63d • Hybrid

About The Position

About our role: Executive Partner serves as a trusted advisor to our members (clients) who are SVPs, EVPs and CSCOs from Global 1000 organizations and government agencies. The EP’s role is to engage each member (client) , and to help him/her identify mission critical priorities and key initiatives and to achieve specific enterprise goals. Partnering with the member can include activities such as defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a consigliore for the SVP, EVP or CSCO. With the support of their ESCP, our clients are able to achieve their goals more quickly and more cost effectively and with a higher assurance of success. What you will do: Relationship Management: Manage up to 25-30 senior executive member relationships. Participate in account planning with Client Success Managers (CSMs) and Senior Account Executives, with shared responsibility for each assigned account. Engage in all phases of the member lifecycle, including pre-sale, on-boarding, relationship management, delivery, review, and renewal. Ensure success by executing smooth hand-offs from the sales team, regularly engaging members, creating complete member profiles, accurately identifying agendas, developing engagement plans, and preparing value-added meetings and account reviews. Sales and Marketing Support Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities. Research Support Supports research activities, such as facilitating member participation in research studies or case panels. Aligned with and leverage Gartner research positions and initiatives as well as provide feedback from the member base to the research organization. Works with research analysts to develop and deliver relevant research. Program Delivery Define and deliver innovative solutions by assessing client member needs and developing a customized value plan in accordance with overall Gartner Supply Chain strategy and Gartner Supply Chain product deliverables. Work with client members in a variety of industries to further their levels of supply chain maturity through delivery of research, peer networking, and coaching. Critique client strategies, guide clients in building their organizations, and assist in developing supply chain strategies, establishing priorities, and planning for implementation around key supply chain initiatives. Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, etc.) Direct and facilitate member peer group calls and/or meetings Content Development and Management Participate in presentations Participate in relevant research communities to keep topic area knowledge current and share member experiences with analysts Facilitate member interaction and collaboration through the Supply Chain member community portal and assisted member connections Lead and participate in a mix of on-site and virtual roundtables and Gartner Exec Series WebEx’s

Requirements

• Must be a senior business executive and have demonstrated topic knowledge in developing and delivering overall Supply Chain strategy, execution and performance improvement within the Industrial space.
• The EP will be an accomplished current or former SVP, EVP of Supply Chain or CSCO who has managed a significant P&L, direct reports and significant total number of Associates.
• Must have a broad base of expertise in Supply Chain Strategy and have driven change at all levels.
• A university graduate (Masters preferred) with 10+ years’ experience working in a senior management role; such as a CSCO, SVP, EVP, or COO in a Supply Chain Executive level capacity; or 5+ years in the capacity with 5+ years in another Supply Chain Executive role, such as “Partner in Supply Chain Consulting”.
• Candidates must have excellent interpersonal skills; demonstrate high levels of humility as well as having the ability and experience to work with C level executives.
• This individual should have strong reflective listening skills and the ability to adjust to client cues and needs
• An in-depth understanding of Supply Chain industry and the role of the CSCO (including leadership, operations management, strategy and trends, use of metrics, etc.)
• In depth understanding of the business value of Supply Chain and the alignment of Business and Supply Chain strategies.
• Critical thinking and problem-solving skills to assess member situations and provide actionable, outcome-based business advice, and the ability to leverage appropriate (Gartner and other) resources to help clients achieve business results
• Ability to lead and manage ambiguous situations
• Superior verbal and written communication skills and strong facilitation and presentation skills
• Energetic, Sales savvy
• Collaboration and team leadership
• Sales and / or business development experience or ability with CXO level executives
• Strong time/project management skills

Responsibilities

• Manage up to 25-30 senior executive member relationships.
• Participate in account planning with Client Success Managers (CSMs) and Senior Account Executives, with shared responsibility for each assigned account.
• Engage in all phases of the member lifecycle, including pre-sale, on-boarding, relationship management, delivery, review, and renewal.
• Ensure success by executing smooth hand-offs from the sales team, regularly engaging members, creating complete member profiles, accurately identifying agendas, developing engagement plans, and preparing value-added meetings and account reviews.
• Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities.
• Supports research activities, such as facilitating member participation in research studies or case panels.
• Aligned with and leverage Gartner research positions and initiatives as well as provide feedback from the member base to the research organization.
• Works with research analysts to develop and deliver relevant research.
• Define and deliver innovative solutions by assessing client member needs and developing a customized value plan in accordance with overall Gartner Supply Chain strategy and Gartner Supply Chain product deliverables.
• Work with client members in a variety of industries to further their levels of supply chain maturity through delivery of research, peer networking, and coaching.
• Critique client strategies, guide clients in building their organizations, and assist in developing supply chain strategies, establishing priorities, and planning for implementation around key supply chain initiatives.
• Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, etc.)
• Direct and facilitate member peer group calls and/or meetings
• Participate in presentations
• Participate in relevant research communities to keep topic area knowledge current and share member experiences with analysts
• Facilitate member interaction and collaboration through the Supply Chain member community portal and assisted member connections
• Lead and participate in a mix of on-site and virtual roundtables and Gartner Exec Series WebEx’s

Benefits

• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
• generous PTO
• a 401k match up to $7,200 per year
• the opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Executive