Executive Office Manager - GovTech SaaS, Public Sector Focus

#twiceasnice Recruiting•Baltimore, MD

2d•$70,000 - $75,000•Hybrid

About The Position

Our client, a small GovTech SaaS company, is seeking an Executive Office Manager to support the CEO and two Vice Presidents in Baltimore, Maryland. This high-visibility role serves as the operational hub of the organization — driving executive alignment, improving internal processes, and supporting billing, compliance, HR, and client operations. The ideal candidate brings proven experience in the technology industry, is highly tech-savvy, and proactively leverages modern systems and AI tools to enhance efficiency. This role is well-suited for someone who works autonomously, demonstrates a strong work ethic, and brings an entrepreneurial mindset to a fast-paced SaaS environment. If you’re excited to join a small, mission-driven team where your contributions are visible and impactful — while maintaining ownership and independence in your work — this could be an excellent fit.

Requirements

3+ years of executive support or office management experience within the technology or SaaS industry required
Experience supporting small organizations (under 50 employees) required
QuickBooks experience required
Experience leveraging technology and AI tools to improve efficiency required
Must be willing and able to commute to the office 1-2x per week

Responsibilities

Manage executive calendars, priorities, travel, and executive communications
Prepare executive briefings, reports, and action items; track strategic initiatives
Oversee daily office operations and implement tech-enabled process improvements
Support billing, invoicing, contract tracking, and renewal coordination
Act as liaison for internal teams, clients, and external partners
Assist with compliance documentation and public-sector contract requirements
Support HR administration (onboarding, benefits coordination, payroll liaison, timekeeping)
Plan and coordinate company events, conferences, and leadership offsites
Compile KPIs and operational reports
Identify workflow inefficiencies and recommend improvements