Executive Meetings Manager

The Watergate Hotel•Washington, DC

22d•Onsite

About The Position

Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Responsible for selling and managing group business from all markets/regions handling no more than 10 to 30 room nights on peak night. Assists in the overall efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded.

Requirements

Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Knowledge of a hotel structure and how all departments interact.
Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
Ability to move throughout the hotel to conduct site inspections.

Responsibilities

Responds in a timely manner to incoming business opportunities.
Ensures that all business is booked within hotel parameters.
Conducts hotel site inspections and client presentations.
Create contracts and other related booking documentation as required. Manage and maintain client account files.
Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
Builds and maintains strong client relationships.
Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
This is an on-property position. Occasional remote work can be requested on an individual basis.